What is a Ledger device? +
A Ledger signer is a hardware device designed to keep your private keys isolated from internet-connected devices. You use it to review and approve transactions. It does not store crypto itself; your assets remain recorded on their respective blockchains.
What is my recovery phrase for? +
Your recovery phrase is the secret backup that can restore access to your accounts. Write it down offline, keep it somewhere private and secure, and never photograph, email, or type it into a website or app. Anyone who gets it may gain control of your assets.
Will Ledger Support ever ask for my phrase? +
No. Never disclose your recovery phrase—not to support agents, websites, or anyone claiming they can help. If a person or message asks for it, stop and verify through official Ledger support channels.
Where can I get help with setup? +
Use the official Ledger setup guides and Help Center at ledger.com. Check URLs carefully, avoid sponsored search results that imitate official pages, and install software only from trusted official sources.